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FAQ

How do I know what model year I have?
Please see our Serial Number - Model Year Reference page to determine your stroller model and year. Always include your serial number when contacting us with parts questions. It really does help us help you.

Do you have handlebar foam replacement?
No. Foam is not available as a replacement part. The only way to fix damaged or deteriorating foam is to replace the handlebar. Please visit our Handlebar parts page.

I don't see seat safety harness straps/buckles on your website. Where can I purchase these?
No part of the seat safety harness and buckle system is available for replacement because it is sewn to the seat and, therefore, part of the seat. The only option we have available from BOB is to replace the entire stroller seat.

Why can't I find any replacement shocks for my model year BOB Stroller?
Replacement shocks for pre-2011 BOB Strollers sold out several years ago and are no longer made. The newer shocks (2011-2015) are not compatible due to dramatic design differences. We have heard of one user that installed a turn-buckle in place of the broken shock on their older stroller. Obviously, there is no shock absorption, but it did secure the stroller in that spot. If you have a 2016 or newer BOB Stroller, you will need to contact BOB directly (888-427-4829) for assistance because they are not making these parts available to us.

My tire is flat. How do I fix it?
If your BOB Stroller or Trailer has a flat tire you may need to replace the inner tube. The inner tube is what holds the air and shape of the tire when pumped up. Simply replacing the tire will not solve the problem. The video below should be helpful. However, we recommend using bicycle tire levers to remove and install a tire, not screw drivers as shown in the video.

Most times you can use your tire again, but it is a judgement call on your part. If the tread is worn or there is a large hole in the tire then it may be a good call to replace it.  Inspect the tire to make sure what ever punctured the inner tube is not still stuck in the tread of your tire. You will need to remove the tire and inner tube from the wheel to properly inspect your tire. Visually inspect the outside of the tread and then gingerly run your fingers along the inside of the tire to feel for anything poking through. If you locate a compromising object (thorn, piece of glass, etc.) you can remove it with tweezers.

You can even patch the punctured inner tube if it's a small hole. Locate a puncture by pumping up the tube and submerging in water. Where the bubbles rise is the location of the puncture!

I want to replace the seat fabric on my stroller but I can't find the parts on your website.
If you can't find the fabric replacement parts you are looking for, you most likely have a 2010 or older stroller. Please visit our blog for more information on this topic.

Can I change the fixed front wheel on my Sport Utility Stroller to a swivelling wheel?
No, there is no factory solution to covert the fixed front wheel of a Sport Utility Stroller/Ironman to a swivelling wheel as found on the Revolution strollers.

Can I put a hand brake on my Revolution Stroller?
No, most Revolution models offer the parking brake and there is no way to add a hand brake to models not manufacturered with one. Only the Pro model offers a hand brake.